Spa Essentials Barrie Spa Essentials

Shipping & Returns

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Shipping

Items are shipped in Canada only. All orders are shipped via UPS and shipping cost are estimated and determined in agreement to the applicable shipping rules and regulations required by UPS.  On occasion there may be a time where the shipping amount changes once an order is placed, picked, and weighed. All shipping charges are the responsibility of the customer once finalized.

From time to time there may be a shipping error or delay in receiving your package. Please notify us as soon as possible, so we can work on correcting your shipment without any delays.

Returns

Please notify us within 14 days of any unused unopened items for an exchange. NO REFUNDS (for hygienic and health regulations of certain items like implements, waxes, nail polishes, gels or dips and disposable items).  Credits can be issued for returns but must be used within 6 months. At the present time, we will determine returns or exchanges on a case-by-case bases.  All PPE items are final sale. We reserve the right to refuse returns/exchanges.

Furniture that is already assembled cannot be returned.

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